We are looking for a competent Receptionist to share responsibilities with our existing Reception team.

Responsibilities will include:

  • Be the first point of contact for all visitors;
  • Greet and welcome guests and visitors as soon as they arrive;
  • Answer, screen and forward incoming phone calls;
  • Provide basic and accurate information in-person and via phone/email;
  • Direct visitors (including contractors) to the appropriate person;
  • Receive, sort and distribute daily mail/deliveries;
  • Maintain office security by following safety procedures and controlling access via the reception desk (signing in, issue visitor badges, updating fire lists);
  • Update calendars and schedule meetings;
  • Perform other receptionist duties such as filing, photocopying and scanning documents;
  • Accurately handle and reconcile cash and electronic payments;
  • Ensure the reception area is tidy and professional, and stocked with all necessary stationery and material (e.g. pens, forms and brochures) and keep an inventory of stock;
  • Manage the day-to-day Reception operations in respect of booking overnight guests, including ‘bed and breakfast’ guests, Taster Week guests and Guest Lecturers;
  • Manage the provision of Capernwray transport for students and guests in accordance with Capernwray policies;
  • Supporting other administration functions across the organisation.

ESSENTIAL SKILLs

  • Strong inter-personal and communication skills
  • High degree of resilience and ability to respond flexibly to needs and requests
  • Organisational, administration and planning skills
  • Numeracy skills
  • Ability to solve basic operational problems
  • Commitment to continuous improvement

Application Pack

Capernwray Values

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